1. Please Bill, tell our readers briefly WHEN, HOW, WHERE or in WHICH circumstances we met?
We met Roseline many years ago when she was looking to redesign her website when Roseline approached us to become her webmasters. We met her through word of mouth recommendations from other clients and also as a result of our web development website and have, over the years, become firm friends with this remarkable powerhouse woman.
2. Since then, could you share what is the most interesting Feng Shui result that you have experienced?
One of the “fringe benefits” of being friends with Roseline, as well as her webmasters is that we have absorbed so much wonderful advice and wisdom from her. We have applied various Feng Shui principles Roseline has offered us over the years and completed courses she has run.
We have noticed improvements to our way of life end to our business emerging out of these ideas which Roseline has helped us in identifying and so we feel that one of the most interesting Feng Shui results is of a better life experience and more balance between work and recreation.
3. Let’s talk more about you now Bill… Tell us a little about yourself and your business
We have a lifelong experience with and expertise in computers and because of this, we were early to begin designing websites for clients around the country. We have a strong ethic of listening to our clients and providing the services they desire and need in an honest and timely fashion. Besides attention to the businesses, we love living on the south coast of NSW where we can take advantage of the natural beauty of the environment and indulge in hobbies such as photography, bushwalking and playing music.
4. What are the five words that people would use to describe Bill Elphick.com?
Reliable – trustworthy – Efficient – Accurate – Honest.
5. What was the purpose on starting your BILL ELPHICK business and how has the concept come about?
Our aims with providing the Elphick, for Web Design business have always been to provide quality results, using hand-coded precise coding for efficiency and good navigation at easily affordable prices. With our knowledge of computers and coding, we soon saw the need that many local businesses had for developing websites.
6. What are the most common issues of people who come to see you for advice?
We often find that we have customers approaching us who have had a bad web design experience elsewhere in the past and who want their old sites revised and brought up to date. Again, we feel that our clients deserve to be valued and assisted to make the right decisions for their online presence, in a way that is not arrogant, filled with jargon or makes wide assumptions about their level of web design knowledge. We seek to make the entire process as straight forward and easy as possible so that our customers can get the result they want and know that their website meets their requirements.
7. Tell us more about your services that you provide to your clients?
At Elphick, for Website Design, we provide the following services:
- New website design
- Existing website redesign and management
- Text copy writing
- Multimedia sites
- Graphic art for web use
- E-commerce stores
- Product Image Galleries
- Content Management (CMS) systems for customer updates
- Manual update service at economical prices
8. Tell us about your process for working with clients?
At billelphick.com we normally receive enquiries via the web or telephone. After discussing client’s needs we are able to offer a quote. If a new website is required we would then create a design which is then approved or changed and we go from there. We always want our clients to be 100% happy with their websites so we work closely with them to achieve this.
9. What advice can you offer to people who are just discovering BILL ELPHICK?
There is no substitute for communication. If any potential clients seeking any of our services cannot find an answer to all their question on our comprehensive websites, they are very welcome to email or telephone us with their questions or for advice. We are here to provide excellent service and we strive to do exactly that through friendly, personal service. We are only too happy to answer any questions. So our advice is, “please get in contact”.
10. Do you have a website that you would recommend?
“The Cuddles and Curves Lingerie website (http://www.cuddlesandcurves.com.au) is a website that we designed over 12 ago and has continually evolved over the years into a large e-commerce website that retails lingerie in regular to plus sizes, from size 6 to 26. This website is continually updated depending on stock levels and availability and is a successful e-commerce store.”
11. Where do we find your services?
Web design and update service Bill Elphick (billelphick.com)
Phone: +61 2 4472 3375